Ian J. Miller

Senior Customer Success Manager

Ian J. Miller, MBA, is a change leader and problem solver with a strong background in communication and business management. They hold a Bachelor of Arts in Communication Studies from Northern Kentucky University and are currently pursuing an MBA at DePaul University. With extensive experience in client management and sales roles, Ian has served as a Senior Customer Success Manager at Universal Background Screening since 2025, and has held various positions including Vice President of Operations & Client Success at Opteon USA. Known for building meaningful relationships, Ian is dedicated to understanding clients' challenges and delivering tailored solutions that foster lasting partnerships.

Location

Chicago, United States

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