Ibrahim Elgihany

Ibrahim Elgihany serves as the Regional Director of Operations for the Eastern Region at UNIVERSAL COLD STORE TRADING COMPANY LIMITED since January 2021, with responsibilities in managing and developing operations. Prior to this role, Ibrahim was an Area Manager at LuLu Group International from January 2017 to November 2020, focusing on customer service and management. Earlier experience includes a position as Customer Service Manager at Carrefour from July 2011 to July 2016. Ibrahim holds multiple educational qualifications, including an MBA in marketing from Ain Shams University (2020-2023), an MBA in marketing management (2018-2021), and various diplomas related to logistics, HR, customer service etiquette, computer skills, and a LLB in law from Ain Shams University (2004-2008).