Retailers and interior designers around the world trust Universal Furniture’s award-winning, smart and stylish designs to create modern, well-appointed living spaces for the whole home. The company’s casegood, upholstery, accent and outdoor designs are developed under the brand names Universal Furniture, Miranda Kerr Home and Coastal Living.
 
Universal Furniture, founded in 1968 and based in High Point, N.C., is the recipient of 13 Pinnacle awards for design excellence from the International Society of Furniture Designers. It is a brand of Samson Holdings, one of the world’s largest vertically integrated furniture manufacturers. For more information, please visit www.universalfurniture.com, or find us on Facebook, Instagram, and Pinterest @UniversalFurn.

Retail

Universal Furniture

Sean O'Connor

Brittany Shea Hinesley

Kayla Miller

Jordan Johnson Mba, Msc

Krystal Teague

Jim Roberts

Erika Cook

A.j. Filloy

Shannon Lookabill

The Customer Support and Service team at Universal Furniture ensures a seamless experience for clients, addressing inquiries, processing claims, and providing executive assistance. This team manages client communications, resolves service issues, supports sales executives, handles mailroom logistics, and conducts financial reconciliations for specialty accounts, thereby maintaining high levels of customer satisfaction and operational efficiency.

Customer Support and Service

Sales Team

Design and Merchandising Team

Customer Support and Service

About

Team members

Other teams at Universal Furniture

Sales Team

Design and Merchandising Team