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Mpho Mokoena

Customer Service Agent at Universal Healthcare

Mpho Mokoena has a background in customer service and administrative support, with experience as a Customer Service Agent at Universal Healthcare and as an Administrative Assistant at MEDSCHEME HOLDINGS from January 2009 to April 2019. In the previous role, Mpho worked as a non-clinical agent in the chronic medications department for Polmed and in the non-clinical pre-authorization department for Bonitas. Currently, Mpho is furthering education at the University of South Africa/Universiteit van Suid-Afrika, with studies ongoing since June 2023.

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