Shayla Floyd

Shayla Floyd is an experienced operations and management professional currently serving as the Operations Director at Universal Network Solutions, Inc since February 2020. Previously, Shayla held leadership roles at Aveda Institute Minneapolis, including Financial Aid Manager and Student Services Manager, where significant contributions were made in coaching financial aid counselors and enhancing student success metrics. Additional experience includes Human Resources Office Manager at Intelligent Nutrients and Office Manager at Artists to Watch, highlighting a strong background in operational efficiency and customer service. Shayla's educational foundation includes a Bachelor's degree in Psychology from the University of Minnesota and additional credits towards a Master's degree in Counseling Psychology from Saint Mary's University of Minnesota.