Universal Studios Hollywood
Oscar Rosales currently serves as the Manager of Attractions Event Operations & Innovation at Universal Studios Hollywood, a position held since September 2010, where responsibilities include overseeing special projects and managing a team of over 80 Guest Ambassadors focused on guest service and operational readiness. Previous roles at Universal Studios include Supervisor of Attractions Special Projects, Seasonal Supervisor for the Studio Tour, and Lead Trainer for Studio Tour Ambassadors, providing extensive experience in operational management and guest satisfaction. Additionally, Oscar served as a Shop Steward and Executive Board Member for the Amusement Area Employees Union Local B-192, advocating for union members and participating in administrative decisions. Oscar holds a Doctor of Philosophy in Technology and Innovation Management from Northcentral University, a Master’s in Organizational Leadership from Waldorf University, and a Bachelor of Science in Information Technology Management from Western International University.
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Universal Studios Hollywood
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Universal Studios Orlando, an entertainment company, operates movie theme parks and a City Walk area in Orlando, Florida. The company's theme park has attractions based on movies and television shows, as well as some behind the scenes looks at movie and television making techniques. It offers family entertainment through movie-themedattractions, such as thrill rides, live-action shows, and interactive exhibits. The company's a City Walk area, an entertainment complex, includes themed restaurants, nightclubs, shops, a screen, a movie megaplex, and hotels. It also offers motion pictures, television, music, home, and location based entertainment. The company was formerly known as Universal Studios Escape and Universal Studios Florida. Universal Studios Orlando is based in Orlando, Florida.