Paola Silvera Blanco is a Senior Technical Project Manager at Encora Inc. since November 2022 and has been a Professor at Universidad Privada Boliviana - Fundación Educativa since March 2016. Previously, Paola served as Engineering Manager and Reporting Team Lead at NICE CXone from March 2014 to December 2022, where expertise included SSRS, SSAS tabular model, and C# development. Paola began as a BI Engineer at AssureSoft from November 2011 to March 2014, leading a Qlikview reporting team, and has also held positions in software development and web development with a focus on iOS and .NET technologies since 2007. Paola obtained a Master's degree in Information Systems Development from HAN University of Applied Sciences and an Engineer degree in Industrial and System Engineering from Universidad Privada Boliviana, along with specialized training in agile software development.

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