Leslie Portis

Leslie Portis is a Computer Operations Analyst at University Health System since September 2014, responsible for managing incidents, outages, and performance alerts across various information and network systems. Leslie's experience includes roles at CGI and Randstad Technologies US/Citigroup as a Tier I Help Desk Analyst, where Leslie managed client service requests, documented procedures, and provided support for technical issues. Prior positions also include Helpdesk Technician at Friedrich Air Conditioning Co. and Helpdesk Analyst at Information Innovators Inc., along with military experience as a Cannon Crew member in the US Army. Leslie holds a Bachelor's Degree in Information System and Cybersecurity from ITT Technical Institute and an Associate’s Degree in Computer Science from Hallmark College.