Nicole Dyles

Nicole Dyles is a seasoned professional in instructional design and education, currently serving as a Senior Learning Design Professional at Humana, where impactful learning experiences are crafted for over 1,000 Medicaid member Call Advocates, achieving a 93% learner satisfaction score. As the owner of Dyles Performance Consultants, Nicole has developed an interactive e-learning curriculum for technical training. Additionally, as an Adjunct English Professor at the University of Houston-Downtown, effective instruction is delivered to students in English composition. Previous roles include instructional designer positions at ABB OPTICAL GROUP and Lone Star College, where comprehensive training solutions were developed, and a consulting role at Google, contributing to video-based instructional content viewed by over 100,000 users monthly. Nicole holds a Master's degree in Professional Writing & Technical Communication and has a strong background in business management and education.