James Bone

James Bone is currently working as the Business Administration & MSc Manager at the University of Leicester, overseeing finances for the Leicester Clinical Trials Unit. Previously, James held various roles at Banco Santander, including Complaints Business Support Manager, Complaints Resolution Manager, and Administrative Assistant. With a BA Hons in Business & Marketing from the University of Lincoln, James brings a wealth of experience in managing teams, resolving complex customer complaints, and ensuring customer excellence is maintained.