University of Maryland Medical System Health Plans, Inc. (UMMSHP) was formed in 2015 when University of Maryland Medical System (UMMS) acquired Riverside Health, Inc. Since 2013, Riverside Health has participated in Maryland’s HealthChoice Program as a Medicaid Managed Care Organization (MCO).  In the first two years the health plan grew to over 25,000 members and served all but the three western Maryland counties. In 2016, UMMSHP launched University of Maryland Health Advantage (HMO/HMO-SNP Plan) on Riverside Health’s platform.  Today, UMMSHP operates both University of Maryland Health Partners (formerly Riverside of Maryland) and University of Maryland Health Advantage (a Medicare Advantage Prescription Drug Plan).   

UMMSHP builds upon Riverside Health’s early successes in the managed care industry and continues bridging the gaps between providers and health insurance plans.  The UMMS providers, facilities and health plans work together as Maryland’s Home Team for Health to create healthier communities.

Health Care

Health Insurance

University of Maryland Medical System Health Plans

Mark Puente

Aundre Hannah

Ashley H.

Sierra Ayers

Pat Adolphi

Kennisha Boone Cpht

Ebony Cherry

Amira Plaskett

Michele Girod (Chele)

Jordie Coll

Heather Little

The Healthcare Operations team at University of Maryland Medical System Health Plans is responsible for ensuring efficient management of patient financial services, compliance with healthcare regulations, and the resolution of appeals and grievances. This team collaborates closely with healthcare providers to enhance operational workflows, optimize financial performance, and improve patient care experiences, ultimately contributing to the goal of healthier communities in Maryland.

Healthcare Operations

Clinical Operations

Healthcare Operations

About

Team members

Other teams at University of Maryland Medical System Health Plans

Clinical Operations