University of Michigan Credit Union
Alexander Smith has a diverse professional background with experience in customer service, finance, and operations management. Currently serving as a Call Center Representative at University of Michigan Credit Union since October 2021, Alexander assists members with account transactions and educates them on product features. Previously, at PNC from October 2019 to October 2021, Alexander excelled as a Branch Banker, focusing on sales, customer engagement, and financial solutions. Alexander co-owned DNA Residential Restoration from November 2013 to October 2019, overseeing home remodeling projects. Prior roles include Operations Manager at PepsiCo - Frito Lay, managing warehouse operations, and serving as Student Ambassador at Western Michigan University, guiding prospective students through the admissions process. Alexander holds a Bachelor of Business Administration in Personal Financial Planning and another in Business Management from Western Michigan University.
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