Brittany Arnold

Associate Director, Patient & Consumer Communications at University of Pennsylvania Hospital System

Brittany Arnold, MBA, has a diverse work experience that spans over a decade. Brittany is currently serving as the Associate Director of Patient & Consumer Communications at Penn Medicine, University of Pennsylvania Health System. Prior to this, they held roles such as Digital Strategy Manager and Digital Strategy Lead at the same organization, where they developed and executed digital strategies for various service lines and programs. Brittany also served as a Web Content Coordinator at Penn Medicine, where they oversaw digital strategy and optimized content based on performance.

Before joining Penn Medicine, Brittany worked at The Diocese of Trenton as a Digital and Social Media Coordinator, where they implemented marketing campaigns across social media platforms and supported social media adoption for numerous parishes and schools within the Diocese.

Additionally, Brittany has experience in the publishing industry, having worked at the York Daily Record/Sunday News. Brittany held positions such as Assistant Sports Editor, Assistant Editor at the Design Center, and News Copy Editor. In these roles, they supervised teams, managed online efforts, and contributed to designing and editing newspapers.

Overall, Brittany Arnold's work experience showcases their expertise in digital strategy, content optimization, marketing, and publishing.

Brittany Arnold holds a B.A. degree in Journalism and English from Penn State University. Brittany is currently pursuing a Master of Business Administration (MBA) in Healthcare Management at the University of Delaware, which they are expected to complete by 2022. In addition to their academic qualifications, they have obtained certifications such as the Searchlight MVP and All-Star Certification from Conductor, the Poynter ACES Certificate in Accurate, Audience-Focused Editing from the American Copy Editors Society, and the Google Analytics Individual Qualification from Google, which they achieved in January 2022.

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Timeline

  • Associate Director, Patient & Consumer Communications

    June, 2023 - present

  • Digital Strategy Manager

    July, 2021

  • Digital Strategy Lead

    September, 2019

  • Web Content Coordinator

    January, 2018

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