LB

Lorenzo Bernardi

Learning Environments Senior Support Analyst at University of Southern California

Lorenzo Bernardi is an accomplished professional with extensive experience in technical support and learning environments at the University of Southern California since January 2006. Currently serving as a Learning Environments Senior Support Analyst, Lorenzo handles escalated technical issues, designs solutions for various projects, and provides specialized support for faculty, staff, and students. Previous roles include Learning Environments Technical Supervisor, where Lorenzo monitored hardware and software performance, and Computer Services Consultant II, focusing on the planning and installation of networked systems. Earlier experience includes acting as Technical Director at Mattel, overseeing technical aspects of presentations and managing audio-visual systems during sales and internal meetings.

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Timeline

  • Learning Environments Senior Support Analyst

    July, 2023 - present

  • Technical Support Escalation Specialist

    June, 2016

  • Learning Enviroments Technical Supervisor

    2014

  • Computer Services Consultant II

    January, 2006