Tracey Taylor

Tracey Taylor is an experienced IT professional with a diverse background in service management and network operations. Currently serving as the IT Service Desk Lead at the University of Surrey since June 2023, Tracey previously held roles such as IT & Networks Manager at Surrey Research Park and Contract Services within Estates and Facilities. Tracey's career began at the University of Surrey in 1992, where a progression of positions included AV Service Manager and Support Technician Supervisor, culminating in a robust understanding of IT infrastructure. Additional experience includes serving as a Contract Administrator at Blackbox Networks and as the Service Desk Team Leader at Brotel Limited, focusing on team management and process improvement. Tracey's educational background includes attendance at Guildford County.