University of Washington Medical Center
Serge Alfonse is an accomplished Operational Excellence Program Manager at UW Medicine, specializing in technology integration and operations support since January 2021. Previous roles at UW Medicine include Consultant, Lean Sensei, Senior Technical Program Manager, and Interim Director, among others. Serge's expertise encompasses leading technology implementations, conducting business analysis, and delivering performance improvement initiatives. Additional experience includes serving as a Senior Process Consultant at Samaran Partners and authoring books for Business Expert Press. Serge has a Master's in Information Technology from the University of South Florida, a PMP certification, and a Bachelor of Business Administration from the University of Wisconsin-Eau Claire.
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University of Washington Medical Center
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UW Medicine is one of the top-rated academic medical systems in the world. With a mission to improve the health of the public, UW Medicine educates the next generation of physicians and scientists, leads one of the world’s largest and most comprehensive medical research programs, and provides outstanding care to patients from across the globe. UW Medicine’s four hospitals—Harborview Medical Center, Northwest Hospital & Medical Center, University of Washington Medical Center and Valley Medical Center—admit more than 64,000 patients each year. A network of hospital-based and outpatient clinics, including 12 UW Neighborhood Clinics, see more than 1.3 million patients each year.