Makayla Getz

Makayla Getz is an experienced Customer Success Manager with a robust background in driving customer satisfaction and retention across various roles. Currently at DoctorLogic since February 2021, Makayla manages client portfolios, educates clients on digital marketing best practices, and conducts performance reviews to enhance customer relationships. Prior experience includes a Customer Success Manager role at Lexipol, where Makayla maintained a 90% renewal rate and led a team, as well as positions as Customer Success Associate and Coordinator, where responsibilities encompassed client account management and training. Makayla began a career at State Farm as a Licensed Claims Adjuster, demonstrating strong communication and problem-solving skills. Educational qualifications include a Master’s degree in Agriculture and Consumer Resources from Tarleton State University and a Bachelor's degree in Agricultural Communication/Journalism from Missouri State University.