Arantxa Zecchini Dowling

Senior Customer Experience Consultant at Unleashed Software

Arantxa Zecchini Dowling is a seasoned professional with extensive experience in customer experience, marketing, and education. Currently serving as a Senior Customer Experience Consultant at Unleashed Software since December 2021, Arantxa specializes in client communications, retention, and enhancing the customer journey. Previous roles at Unleashed include Customer Experience Consultant and Junior Customer Engagement Consultant, where Arantxa focused on providing customized inventory solutions. Experience at mag nation involved managing social media, achieving significant engagement growth, and establishing customer relationships in dual roles as Social Media Manager and Sales Manager. A background in marketing includes positions at Oratia Media, where Arantxa emphasized LGBTQIA+ content, and an editorial role. Additional experience includes teaching Italian and various supervisory roles in retail. Arantxa holds a Bachelor of Arts and Bachelor of Commerce from The University of Auckland and is pursuing further studies in International Business at Tecnológico de Monterrey.

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