Faraan M.

Customer Success Manager at Unloan

Faraan M. has a range of work experience in various industries. Faraan is currently working as a Customer Success Manager at Unloan since June 2022. Prior to this, they worked at Commonwealth Bank where they held multiple roles, including Group Customer Relations Manager, Team Manager - Consumer Lending, Senior Consumer Lending Specialist, and Consumer Lending Specialist. Their tenure at Commonwealth Bank started in November 2020 and ended in June 2022.

Before Commonwealth Bank, Faraan worked at Testpoint™ as a Test Analyst and IT Consultant from September 2019 to July 2020. Faraan also worked as a Team Leader at THE LEAD ICON from August 2019 to October 2019.

Their earlier experience includes being a Business Analyst at BT from June 2019 to August 2019, a Sales And Service Specialist at CommInsure from August 2017 to January 2019, and a Youth Council member at City of Canterbury Bankstown from June 2013 to February 2018.

In addition, Faraan had roles as a Customer Service Supervisor at Woolworths Supermarkets from November 2014 to September 2017, and as a Work Experience participant at both Roads and Maritime Services (October 2013 to November 2013) and Academy of Interactive Entertainment (June 2013).

Faraan M. completed their Bachelor of Commerce degree in Business Information Systems from Macquarie University from 2015 to 2020. Prior to that, they attended TAFE NSW from 2013 to 2014, studying Information Media and Technology. Faraan M. completed their high school education at Canterbury Boys High School, from 2009 to 2014. In addition to their formal education, Faraan M. has obtained several certifications. These include RG 206 Credit licensing from the Commonwealth Bank, obtained in March 2023; Tier 2 RBS from Commonwealth Bank, obtained in September 2021; Business Ethics and Conduct Skill Sets from Financial Education Professionals, obtained in August 2021. Faraan M. has also obtained certifications in CPR & AED, First Aid, RCG, RSA, and Security operations from Allies Security Services Pty Ltd. The specific months and years of obtaining these certifications are not provided.

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Timeline

  • Customer Success Manager

    June, 2022 - present