Richard is a product consultant with 20 years of experience. As product director for identity at Elsevier (a big science publisher) he led a team that brought together dozens of products, making access easier for millions of scientists and students all over the world. Before that, as a service owner, product manager and principal web developer at the BBC, he proposed and helped to create the BBC’s sign in system, hand-built the first page template for iPlayer, and was a founder member of the team that wrote the BBC accessibility standards.
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