Teresa Ugalde

Teresa Ugalde is a seasoned professional with extensive experience in virtual assistance, management, and customer service. Currently serving as the Production Manager at Fundnancial since July 2024, Teresa previously held various roles including Ultra Ambassador at Upcall, Virtual Answering Service at a Private Plumbing Company, and Virtual Assistant at ABC Stone. With a background that includes managing teams as a Virtual Manager for the Energy Assistance Program and overseeing operations at Virtual Services Worldwide, Teresa has honed expertise in telemarketing, lead generation, and administrative support. Educationally, Teresa holds a Bachelor's Degree in Sociology from Stony Brook University and an Associate's degree in Liberal Arts from Suffolk County Community College.