Upcall
Teresa Ugalde is a seasoned professional with extensive experience in virtual assistance, management, and customer service. Currently serving as the Production Manager at Fundnancial since July 2024, Teresa previously held various roles including Ultra Ambassador at Upcall, Virtual Answering Service at a Private Plumbing Company, and Virtual Assistant at ABC Stone. With a background that includes managing teams as a Virtual Manager for the Energy Assistance Program and overseeing operations at Virtual Services Worldwide, Teresa has honed expertise in telemarketing, lead generation, and administrative support. Educationally, Teresa holds a Bachelor's Degree in Sociology from Stony Brook University and an Associate's degree in Liberal Arts from Suffolk County Community College.
This person is not in the org chart
This person is not in any offices
Upcall
Upcall is the human-powered engagement platform & API. Upcall provides U.S sales professionals on demand, enabling businesses to trigger human phone calls within seconds. Upcall is fast, scalable and cost a friction of a full-time sales rep. Upcall engages, qualifies and converts your leads into opportunities. At Upcall, we believe in the crowdsourcing economy, and that talking to each other on the phone still remains the most viable and efficient way to communicate in this digital world. By matching our client’s contacts with qualified agents, based on their location and expertize, we offer a perfect on-demand solution to increase awareness and revenues.