Stan Johnson has a diverse work experience spanning several industries. Stan has held leadership positions in companies such as Updater, Bridgevine, Self-Employed, DASHUB, Hoveround Corporation, Interactive Contact Solutions, and MAP Communications, Inc.
In their role as Director of Call Center Sales at Updater, Stan is currently responsible for overseeing sales operations and driving customer satisfaction. Prior to this, they worked as the Director of Ancillary Products at Bridgevine, where they provided support and training to drive sales conversions for various products. While working as a Contact Center Performance Consultant in their self-employed role, they successfully led teams to exceed goals in sales, customer service, and efficiency.
As the Vice President Global Relations at DASHUB, Stan was responsible for the complete operations of a start-up company in the automotive industry. In their previous role as the Director of Contact Center Performance, Satellite, and Ancillary Programs at Bridgevine, they provided strategic leadership in the growth of DirecTV, Dish Network, and Exede within outsourced contact centers.
At Hoveround Corporation, Stan served as the Director of Client Services - Intake Department, overseeing call center operations and handling marketing efforts. During their tenure at Interactive Contact Solutions, Inc. (ICS, Inc.), they served as the Director of Operations, leading all call center operations and managing client services for various telecommunications providers.
Prior to their career in the private sector, Stan served in the US Army as an E-4 Specialist, fulfilling roles such as Telecommunications Center Operator, Safety NCO, Squad Leader, and Platoon Leader.
Overall, Stan Johnson has a wealth of experience in call center operations, sales, training, and leadership across multiple industries.
Stan Johnson has a diverse education history. Stan obtained their High School Diploma in General Studies from Apache Junction High School in 1985. Following this, in 1988, they completed Military Leadership training at PLDC in the U.S. Army. In 1990, they attended Mesa Community College and earned an A.A.S in Accounting. Stan then pursued further education at the W. P. Carey School of Business – Arizona State University from 1992 to 1994, where they obtained a Bachelor's degree in Business Management.
In 2019, Stan Johnson attended AT&T University and received a Facilitator Certification in Leadership. Additionally, in December 2022, they obtained a ClickUp Novice Certificate from ClickUp, showcasing their expertise in this specific tool.
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