Stephen Shadrach

Stephen Shadrach has work experience in various roles and companies. Stephen worked as a Customer Care Specialist at Updater starting in 2021. Prior to that, they worked at Dimension Development from 2018 to 2021, serving as both a Guest Service Supervisor and a Guest Service Agent. From 2013 to 2017, they worked at State Farm®, holding the positions of Claims Specialist and Claims Adjuster. Before that, they were a Scheduler at Marketforce from 2011 to 2013.

Stephen Shadrach's education history includes completing the Google IT Support Professional Certificate from Merit America in 2021. Prior to that, they attended Nassau Community College from 2001 to 2003, where they pursued a degree in Criminal Justice.

In addition to their formal education, Stephen has obtained various certifications. In May 2021, they completed the IT Security: Defense against the digital dark arts course from Coursera. Stephen also completed the Google IT Support Specialization and Learning Excel for the web (Office 365/Microsoft 365) courses from Coursera and LinkedIn, respectively, in May 2021.

Furthermore, Stephen obtained certifications in System Administration and IT Infrastructure Services, Operating Systems and You: Becoming a Power User, Technical Support Fundamentals, and The Bits and Bytes of Computer Networking, all from Coursera, between March and April 2021.