Updater makes moving easier for the 17 million American households that relocate every year. With Updater, users seamlessly forward mail, connect TV and internet, compare and book moving companies, transfer utilities, update accounts and records, and much more. 

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Updater

Updater's headquarters in New York, NY, United States

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

The Engineering and Development team at Updater is responsible for designing, building, and maintaining the platform and infrastructure that power Updater's suite of moving solutions. This diverse group of skilled professionals collaborates to develop and optimize software, manage data flows, ensure system reliability, and implement security measures, all aimed at creating a seamless and efficient experience for users during their relocation.

Engineering and Development

This department is responsible for ensuring customer satisfaction, retention, and the overall success of client relationships.

Customer Success

This department oversees the development and maintenance of platform engineering and overall engineering strategies.

Engineering Department

The Customer Support and Success team at Updater is dedicated to ensuring a seamless experience for users throughout their moving process. This team provides assistance and guidance on platform usage, addresses customer inquiries, implements client solutions, and works collaboratively to enhance user satisfaction. They play a crucial role in building lasting relationships with clients, ensuring that each interaction adds value and supports a smooth transition during relocations.

Customer Support and Success

The Marketing and Communications team at Updater is responsible for driving brand awareness and customer engagement through targeted marketing strategies and compelling design. This team develops and executes campaigns across various channels, including search marketing, lifecycle marketing, and product engagement, to enhance user experience and attract new customers to Updater's services. They collaborate closely to ensure messaging is effective, engaging, and aligned with Updater's mission of simplifying the moving process.

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Other teams

Engineering and Development

Customer Success

Engineering Department

Customer Support and Success

Marketing and Communications