Cheri J. is a seasoned professional with extensive experience in business intelligence and operations, currently serving as a Senior Reporting Analyst at Upgrade, Inc. since December 2017. Prior roles include Quality Assurance Specialist at Uber, where responsibilities involved managing vehicle leasing operations, and multiple positions at Zenefits, focusing on client enrollment resolution and healthcare plan quality assurance. Additionally, Cheri J. held roles in customer service at Amazon and as a Patient Financial Services Supervisor at Banner Health, emphasizing strong analytical skills and a commitment to enhancing operational efficiency and customer satisfaction. Educational qualifications include a certificate in Computer Technology from Control Data Institute and studies at Rio Salado College.
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