Crystal Burch currently serves as the Senior Manager of Total Rewards at Upgrade, Inc. since May 2023, having previously held the role of Compensation Manager. Prior experience includes working as an Incentive Compensation Analyst at Western Alliance Bank from November 2021 to April 2023, where responsibilities included managing Commercial Incentive Compensation Plans, overseeing strategic design and modeling, and ensuring data integrity and process improvement. Prior to that, experience was gained at Bank of America Merrill Lynch as an Officer in Commercial Credit, administering the credit process, and at GEICO as an Adjuster. Crystal Burch also has experience as an Operations Analyst in data quality management at Goldman Sachs, and as an Operations Analyst focused on process control at Bank of America. Crystal Burch holds a Bachelor's Degree in Business/Corporate Communications from Arizona State University.
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