Joy Haugen

Joy Haugen is an accomplished communications and professional development leader with extensive experience in various sectors. Currently serving as the Internal Communications Manager at Upgrade, Inc., Joy focuses on unifying organizational culture and enhancing employee engagement. Previous roles include Director of Professional Success at Ampersand Professionals, where Joy facilitated career-building opportunities for emerging leaders, and Global Operations Manager at General Assembly, where Joy significantly boosted brand awareness and revenue through event production and strategic partnerships. Joy's earlier experience includes organizational development consulting, college recruitment management at MITRE, and a comprehensive management training program at Quad/Graphics. Joy holds a Bachelor of Science degree in Interpersonal and Organizational Communication from Creighton University.