Michael Duffy

Michael Duffy is an accomplished professional in account servicing and collections, with extensive experience in the auto finance sector. Currently serving as the Director of Account Servicing and Collections at Upgrade, Inc. since January 2021, Michael has previously held roles such as Sr. Manager and Manager in Loan Servicing and Collections at the same company. Prior to this, Michael advanced through positions at Freedom Financial Network as Advanced Loan Servicing Supervisor, Flagship Credit Acceptance as Collections Supervisor, and Equites Financial Services as Customer Service Manager. Additional experience includes serving as the Director of Customer Care at FamilyIQ. Michael holds a Bachelor of Business Administration degree from Brigham Young University - Idaho.