Michael Platt is an experienced professional in customer success and sales management, currently serving as a Customer Success Manager at Upgrade, Inc. since May 2023. Prior to this role, Michael held the position of Channel Partner Manager at Watercress Financial from January 2022 to April 2023. Michael's background includes significant sales experience, having worked as a Regional Sales Manager at Mosaic from April 2019 to January 2022, and as an Account Development Consultant at American Express from April 2015 to April 2019. Earlier in the career, Michael served as an Inside Sales Specialist at Farmers Insurance from April 2014 to April 2015, and as an Account Executive at MLive.com from May 2013 to April 2014.
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Upgrade
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Upgrade is a neobank that offers credit to mainstream consumers through cards and personal loans, together with free credit monitoring and education tools that help consumers understand and manage their finances. Upgrade Card provides an innovative credit card that brings the low cost and responsible credit of installment lending to millions of retail locations in the U.S., while Upgrade Account is a mobile banking product offered to mainstream consumers.