Sanket Bacchuwar

Sanket Bacchuwar's work experience begins with their current role as a Data Analytics Lead - Operations at Upgrade, Inc. Sanket is responsible for performing NLP analysis on customer perception, designing and building scalable data pipelines, collaborating with cross-functional teams, utilizing statistical models for forecasting, developing a Contact Center Scorecard System, optimizing KPIs for call center employees, leading a data analyst team, and creating real-time KPI dashboards.

Prior to their role at Upgrade, Inc., Sanket worked at Freeport-McMoRan as a Data Science Analyst II and a Process Engineer/Metallurgist 1. Sanket also held positions as a Graduate Research Assistant at the University of Utah, a Metallurgical Engineering Intern at Freeport-McMoRan, a Summer Research Intern at Université de Sherbrooke, and a Summer Intern at NMDC Limited.

Sanket Bacchuwar holds a Master of Science (MS) degree in Metallurgical Engineering from the University of Utah, which they obtained from 2016 to 2018. Prior to that, they completed their Bachelor of Technology (BTech) in Mineral Engineering at the Indian Institute of Technology (Indian School of Mines), Dhanbad, from 2012 to 2016. Additionally, Sanket Bacchuwar has obtained several certifications in various subjects, including data science, programming, and operational excellence, from institutions such as edX, Massachusetts Institute of Technology, DataCamp, LinkedIn, and Coursera. The specific timeline for obtaining these certifications is not provided.