Steven E.

Steven E. is a Compliance Analyst at Upgrade, Inc. since March 2020, responsible for responding to regulatory complaints and collaborating with various stakeholders to identify and mitigate risks related to customer escalations. Prior to this role, Steven served as a Customer Advocacy Team Lead and Specialist at Upgrade, focusing on customer engagement and experience enhancement. Earlier experience includes a Service Operations Specialist position at Insight, where intensive data monitoring and communication between teams were key responsibilities, and a Customer Service/Administrative Support role at UpScript, managing patient inquiries and orders across multiple platforms. Steven's educational background includes studies at Mesa Community College and Westwood High School.