Upgrade is a neobank that offers credit to mainstream consumers through cards and personal loans, together with free credit monitoring and education tools that help consumers understand and manage their finances. Upgrade Card provides an innovative credit card that brings the low cost and responsible credit of installment lending to millions of retail locations in the U.S., while Upgrade Account is a mobile banking product offered to mainstream consumers.

Finance

Upgrade

Upgrade's headquarters in San Francisco, CA, United States

This department handles the resolution of disputes and investigations involving merchants and customers.

Dispute Resolution

The Software Development team at Upgrade is responsible for designing, building, and maintaining the technology that powers the neobank's innovative financial products, such as the Upgrade Card and Upgrade Account. Comprising senior engineers and specialists, the team focuses on creating seamless user experiences, ensuring system reliability, and implementing robust data management solutions to enhance credit and financial services for mainstream consumers. Additionally, they work on integrating advanced monitoring and educational tools to empower users in managing their finances effectively.

Software Development

This department focuses on ensuring the quality and reliability of software products through testing and automation.

Quality Assurance

This department oversees the development and strategy of products, ensuring alignment with market needs and company goals.

Product Management

The Leadership Team at Upgrade plays a crucial role in steering the strategic vision and operational excellence of the neobank. Comprising co-founders and key executives across finance, technology, credit, and risk management, this team is responsible for making high-level decisions that drive innovation, enhance consumer offerings, and ensure regulatory compliance. They collaborate to align business goals with technological advancements, ultimately aiming to empower consumers with accessible and responsible financial products.

Leadership Team

This department focuses on building and maintaining the architecture and infrastructure for data processing and analysis.

Data Engineering

This department focuses on automating and optimizing the development and operational processes of software applications.

People (4)

Jobs (0)

Other teams

Software Development

Quality Assurance

Product Management

Leadership Team

Data Engineering

DevOps Engineering