Andie Ryan

Andie Ryan is an experienced Customer Experience Manager currently at UpGuard since June 2020, with a proven track record in automating support processes, migrating support platforms, and developing training materials for new hires. Prior experience includes roles at Intercom as a Customer Support Specialist, specializing in resolving client queries and contributing to internal resources, and at Indeed.com as a Client Success Specialist and Content Support Specialist, where Andie helped clients measure campaign success and provided technical support. Additional background includes freelance writing and positions in content creation and social media strategy, complemented by a Bachelor of Arts in Creative Writing from Macquarie University.