Cris Andrew Santos has extensive experience in customer support and account management, currently serving as the Customer Support Team Lead and Subject Matter Expert at SAVii since August 2018. Responsibilities include assisting in performance goal management, supporting Customer Service Specialists with complex cases, and performing various management tasks. Previously held roles at SAVii include Senior Customer Support, Onboarding Specialist, and Account Manager, where emphasis was on delivering excellent customer service and building strong customer relationships. Cris Andrew Santos also worked as an Account Manager at Galileo Software Services Inc. and as a Business Development Officer at MobileOptima Inc., where expertise included client acquisition, technical support, and application implementation. Early career positions include Senior Data Specialist at Infinit Outsourcing, Inc. and Research Intern at ABS-CBN. Cris Andrew Santos holds a Bachelor’s degree in Communication Research from the Polytechnic University of the Philippines.
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