Irja Hedberg

Irja Hedberg is a Senior IT Service Manager at UPM - The Biofore Company since January 2018, where responsibilities include leading multiple vendors for service delivery in the Shared Services area. Prior experience includes roles such as Software Asset Manager and Development Manager at SOK, focusing on process improvement and service delivery management in a multivendor environment, as well as project management. Earlier career stages include positions at Sofigate Oy as an Advisor, and at Capgemini in various roles such as Senior Consultant and ITIL Process Owner, contributing to infrastructure enhancements and ITIL process validation. Irja holds a Bachelor's Degree from Haaga-Helia University of Applied Sciences and a high school diploma from Laajasalo's High School.