Jaakko Avikainen is an experienced IT professional with a substantial tenure at UPM - The Biofore Company since August 2007, currently serving as the IT Senior Service Manager for Global Functions. Responsibilities include managing IT services for various corporate departments, overseeing contract negotiations, and enhancing supplier benchmarking. Prior roles at UPM included IT Vendor Manager, where Jaakko developed governance models for Application Managed Services, and GMES Program Manager, managing the successful upgrade of the GMES system across multiple paper mills. Previous experience includes positions as IT Auditor and Internal Auditor at IBM Finland, Project Delivery Manager, and Senior Solution Specialist at UPM-Kymmene IT and e-Business, as well as a System Analyst with the Finnish Defence Forces. Jaakko's educational background includes studies at the Kouvola Institute of Foreign Exchange and Commerce, completed between 1989 and 1992.
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