UPMC
Patricia Dawson is a seasoned professional with extensive experience in healthcare training and management. Currently serving as the Director of Outpatient Services at UPMC since April 2018, Patricia has previously held prominent roles including Senior EMR Training Specialist at MedExpress and Trainer/Client Specialist at BNY Mellon. Notable achievements include designing and implementing effective training initiatives at McKesson Health IT, contributing to over 90% sales attainment, and leading sales support efforts that resulted in over $100M in record sales at McKesson Provider Technologies. Additionally, Patricia has a strong background in marketing and communications, having served as the Director of Marketing and Communications for Woodland Hills School District, and has developed training programs for clients nationwide as a Product Education Trainer at Siemens Healthcare. Patricia holds a Master’s degree in Communication from Point Park University and a Bachelor’s degree in Psychology from LaRoche College.
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UPMC
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A world-renowned health care provider and insurer, Pittsburgh-based UPMC is inventing new models of accountable, cost-effective, patient-centered care. It provides more than $900 million a year in benefits to its communities, including more care to the region’s most vulnerable citizens than any other health care institution.