Robert Anderson is an experienced professional with a diverse background in management, customer service, and public health response. Currently serving as a Call Center Representative at UPMC since January 2023, Robert utilizes proficiency in Epic systems. Previous roles include Covid Case Investigator for the Pennsylvania Department of Health and Covid Contact Tracer, contributing to the response against the Covid-19 pandemic. With extensive experience in customer service, including managing multiple offices at H&R Block and leading a large team at Verizon, Robert demonstrated strong leadership capabilities. Additional roles in management consulting and insurance sales further highlight a well-rounded skill set. Education includes a Bachelor of Science degree from Pennsylvania Western University and a Bachelor's degree in Marketing/Marketing Management from PennWest Clarion.
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