Richard Sams

Richard Sams has over 15 years of experience in technology support and customer service. Currently serving as a Technology Support Technician at Upper Arlington City Schools since August 2017, Richard is responsible for providing technical assistance. Prior to this role, Richard worked at Apple Inc from December 2010 to August 2017 as a Genius, where expertise in troubleshooting and repairing products was emphasized to maintain customer trust. Richard also held positions at Apple Retail from November 2005 to December 2010, initially as a Creative, guiding customers through training and product setup, and later as a Genius. Richard’s educational background includes studies at Hocking College from 1998 to 2000.