Uppsala Monitoring Centre
Jiyeon Kim is an experienced professional with a background in customer engagement, e-commerce, and human resources. Currently serving as a Customer Engagement Specialist at Uppsala Monitoring Centre since April 2020, Jiyeon has previously held roles at Sudio, where accomplishments included contributing to a 215 percent increase in e-commerce sales and executing regional marketing strategies. Earlier work experience includes HR administration positions at Hanwha Techwin and Lotte Chilsung, where responsibilities encompassed coordinating trainee programs, recruitment processes, and maintaining personnel data. Jiyeon holds a Bachelor of Arts in English Language and Literature from Korea University, complemented by exchange studies at Uppsala University.