Uppsala Monitoring Centre
Jiyeon Kim is an experienced professional with a background in customer engagement, e-commerce, and human resources. Currently serving as a Customer Engagement Specialist at Uppsala Monitoring Centre since April 2020, Jiyeon has previously held roles at Sudio, where accomplishments included contributing to a 215 percent increase in e-commerce sales and executing regional marketing strategies. Earlier work experience includes HR administration positions at Hanwha Techwin and Lotte Chilsung, where responsibilities encompassed coordinating trainee programs, recruitment processes, and maintaining personnel data. Jiyeon holds a Bachelor of Arts in English Language and Literature from Korea University, complemented by exchange studies at Uppsala University.
Uppsala Monitoring Centre
Uppsala Monitoring Centre is an independent, non-profit foundation and a centre for international service and scientific research in the field of pharmacovigilance. We advance the safety of patients by exploring and understanding the risks and benefits of medicines, with the ultimate aim of helping patients and physicians make wise therapeutic decisions. For more than 40 years, we have provided scientific leadership and operational support to the WHO Programme for International Drug Monitoring, expanding the global pharmacovigilance network to reach more than 95% of the world’s population. We create partnerships that bring together resources, expertise, and a shared vision of patient safety. Today, we continue to build a global drug safety culture by supporting and engaging all pharmacovigilance stakeholders, from national centres to regulators, academia and the pharma industry.