Upromise is a U.S. loyalty program that provides credit for college students and family members to make it easier to pay for college. Upromise members accrue credit on eligible purchases from Upromise partners. The partners include groceries, gas stations, restaurants and online retailers. The points earned can then be used to pay for collegeexpenses, like tuition and loans.Upromise was co-founded in 2000 by Michael Bronner, David Fialkow and Jeff Bussgang. The company is owned by SLM Corporation and is based in Newton, Massachusetts.

Education

Marketing

Upromise

Upromise's headquarters in Newton, MA, United States

Michael Bronner

Al Leitao

The Client Services and Support team at Upromise is dedicated to ensuring a seamless experience for members and partners. This team addresses inquiries, resolves issues, and facilitates communication between clients and internal departments, while also managing financial reconciliations related to points accrual. By providing essential support and fostering relationships, they play a crucial role in enhancing member satisfaction and driving engagement with the Upromise loyalty program.

Client Services and Support

The Engineering and Quality Assurance team at Upromise is responsible for designing, developing, and maintaining the technology infrastructure that powers the loyalty program. They ensure the software applications perform efficiently and reliably by conducting rigorous testing and quality assessments. This team plays a critical role in enhancing user experience and ensuring that members can seamlessly accrue and redeem credits for their college expenses.

Upromise

Org chart

Teams

Client Services and Support

Engineering and Quality Assurance

Offices

Upromise

Org chart

Teams

Client Services and Support

Engineering and Quality Assurance

Offices

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