SOCi is the leading enterprise workflow solution for social media & reputation management at scale. 

Marketing

SOCi

SOCi's headquarters in San Diego, CA, United States

Afif Khoury

Alo Sarv

Monica Ho

Meenu Vin

Scott Biederwolf

Cynthia Castro

Ed Maggio

Bobby Ferla

John Gardiner

The Sales Operations Team at SOCi is responsible for streamlining sales processes, enhancing sales effectiveness, and enabling the workforce through effective training and development. They work closely with various sales leadership roles to align strategies, optimize resources, and ensure a cohesive approach to driving revenue, while also managing critical functions like sales analytics, deal operations, and talent acquisition. Their goal is to empower the sales team to maximize performance and achieve company growth.

Sales Operations Team

The Engineering Team at SOCi is responsible for developing and maintaining the enterprise workflow solution that powers social media and reputation management at scale. They focus on creating robust software architecture, integrating machine learning and data science capabilities, and ensuring seamless user experiences across platforms. Their collaborative efforts enhance product functionality, performance, and reliability, enabling clients to effectively manage their online presence.

Engineering Team

The Marketing Team at SOCi drives brand awareness and customer engagement through strategic initiatives across various channels. They focus on content creation, social media management, and demand generation while implementing targeted marketing campaigns to support enterprise-level social media and reputation management solutions. This collaborative team also oversees product marketing, public relations, and event marketing to enhance SOCi's visibility and influence in the market.

Marketing Team

The Customer Success Team at SOCi is dedicated to ensuring that clients achieve their desired outcomes while using the company's enterprise workflow solutions for social media and reputation management. This team focuses on fostering long-term relationships, providing strategic guidance, and delivering tailored support to enhance customer experience and maximize value throughout the client lifecycle. They work collaboratively to address client needs, facilitate product adoption, and drive engagement, ultimately contributing to customer satisfaction and retention.

Customer Success Team

The Leadership Team at SOCi is responsible for setting the strategic direction and vision of the company, driving growth and innovation across its social media and reputation management solutions. This diverse group of executives, including the CEO, CTO, and various vice presidents, collaborates to enhance operational efficiencies, foster a strong company culture, and ensure alignment between product development, sales, and customer success initiatives. Their collective expertise guides SOCi in delivering exceptional value to enterprise clients while navigating the complexities of the digital landscape.

Leadership Team

The Product Management Team at SOCi is responsible for defining and executing the product strategy for the company’s enterprise workflow solutions. This team collaborates closely with engineering, design, and business development to ensure that SOCi's social media and reputation management tools meet customer needs and stay ahead of market trends. They drive product development from conception through launch, focusing on enhancing user experience and ensuring alignment with the company’s overall goals.

SOCi

Org chart

Teams

Sales Operations Team

Engineering Team

Marketing Team

Customer Success Team

Leadership Team

Product Management Team

Offices

SOCi

Org chart

Teams

Sales Operations Team

Engineering Team

Marketing Team

Customer Success Team

Leadership Team

Product Management Team

Offices

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