Brett Battes

Brett Battes is the Senior Vice President of Operations at The UPS Store, having joined the company in October 2022, where Brett establishes and oversees both short-term and long-term operational strategies while maintaining relationships with franchisees. Prior to this role, Brett Battes had an extensive tenure at Starbucks from June 2000 to September 2022, culminating as the Regional Vice President of Operations with full P&L responsibility for a $1.8B portfolio and oversight of over 25,000 team members across 10 states. Brett Battes held several key positions at Starbucks, including Vice President Operations Services and Vice President of Operations, US Reserve Bars. Earlier in their career, Brett Battes served as an Area Manager at Pizza Hut, leading teams of Store Managers in achieving strong customer and business results. Brett Battes holds a Bachelor's degree in Hotel and Restaurant Management from Southern New Hampshire University.