Bob Smith

Bob Smith is a Continuous Improvement professional with extensive experience in leadership and project management. They served honorably as a Commissioned Army Officer in the U.S. Army and later held various roles at Delta Air Lines, including Continuous Improvement Manager and Project Manager, where they led teams and implemented strategies for operational excellence. Currently, Bob is the Operations Excellence Senior Quality Manager at UPS, guiding Lean Six Sigma initiatives and mentoring teams in quality practices. They are pursuing advanced degrees in Business Administration and Leadership from Embry-Riddle Aeronautical University and Northeastern University, maintaining a 4.0 GPA.