Cayrinnae Tan

Cayrinnae Tan is the International Customer Care Strategy & Process Enablement Director at UPS, a role they have held since 2022, where they oversee the US International, America, Europe, and Asia process teams, focusing on customer experience and process improvement. Previously, they held various positions at UPS from 2012 to 2013, including Area Sales Manager and Account Manager, demonstrating extensive experience in the logistics and supply chain industry. Cayrinnae has a Master of Business Administration (MBA) in Business Administration and Management from the University of Roehampton, earned in 2019.