Edwin Zollinger

Edwin Zollinger is currently the Corporate Customer Relations Manager at United Parcel Service, overseeing a team that addresses customer concerns from the corporate office in Atlanta, Georgia. With over 22 years of experience at UPS prior to their current role, Edwin was instrumental in creating the Social Media Group for customer service and received accolades such as the 2012 Stevies Award for Customer Service on Social Media. Edwin began their career as a seasonal driver and ultimately transitioned through various management roles, particularly in customer service, after earning a BS in Business and Agricultural Education from Utah State University.