James Hall is a seasoned professional currently serving as a Senior Customer Success Manager at UPS, a position held since 2026. Prior to this, James excelled as an Account Executive at UPS from 2021 to 2026 and as an Inside Sales Representative from 2019 to 2021. They have also accumulated diverse experience from roles at La Cantera Resort & Spa, Six Flags, and Regal Entertainment Group, where they demonstrated strong skills in customer engagement, marketing research, and operational management. James earned a Bachelor of Arts in Sociology with a minor in Psychology from The University of Texas at San Antonio in 2018.
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