Jennifer Allison is a Sr. Manager of Strategy & Design at UPS, specializing in Journey Experience and Design Innovation (JEDI). With a career that spans over two decades, they have transformed complex transactions and tools into accessible user experiences. Prior to their current role, Jennifer held various leadership positions, including Director of Interactive Media at In Touch Ministries and Creative Lead at HomeCom Communications. They have also contributed to significant projects in the web development space, earning an Emmy Award and participating in a TED Talk. Jennifer holds a B.A. in Commercial Art from American InterContinental University and a degree in Mass Communications from Middle Tennessee State University.
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