Jim Joseph currently leads the Network of the Future under UPS's Better & Bolder strategy, focusing on enhancing customer experience through speed, culture, and innovation. They have held various roles at UPS since 2012, including Senior Vice President and President of Global Engineering, where they developed operational efficiencies and advanced people development programs. With expertise spanning U.S. and global strategies for Industrial Engineering, Jim has significantly contributed to profitability and service improvements across extensive operations.
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