Mark Verhagen

Mark Verhagen is an accomplished IT Manager and Release Train Engineer at UPS, where responsibilities include leading high-performing Agile Teams to enhance the Customs Brokerage Value Stream through a Scaled Agile approach. With a history of managing diverse projects across Europe and Asia-Pacific as an IT Project Manager, Mark has established strong collaboration with various stakeholders to deliver innovative solutions. Earlier roles as an Industrial Engineering Specialist and Center Clerk involved optimizing Business Intelligence and gaining foundational operational experience within the UPS Small Package service. Mark began a career in design as a Graphic Designer at I-Am Local, creating marketing materials and managing customer communications. Mark holds a Bachelor's degree in Business IT & Management from NCOI Opleidingen and a Bachelor’s degree in Marketing/Communication from Fontys Hogeschool Tilburg.